Thursday, July 12, 2012
Management and Empathy
MANAGEMENT AND EMPATHY
Carlos Mora Vanegas
How many managers would like to be empathic, how despite being guaranteed of modern knowledge management topics covering, do not achieve what they want for not being empathetic. Why should it? What's in empathy? What impact, scope, do you have? How this creates a harmonious climate in human relationships? Why is it important?
Do not forget that one of the key elements that form part of emotional intelligence is empathy, which belongs to the interpersonal domain. Empathy is the hallmark of successful interpersonal relationships
Gestiopolis. Com tells us about that, being empathic is to be able to "read" people emotionally.
Empathy is linked with other behavior skills or abilities important among which include: quality of relationship, moral development, aggression and altruism.
It also includes an emotional response oriented toward another according to the perception and evaluation of the welfare of this and a range of feelings as sympathy empathic compassion and tenderness.
The scholars in the field have established that there may be an empathetic responses encompassing affective and cognitive patterns. Bringing this result two distinctions: "cognitive empathy?, Is an understanding of the internal state of another person, and" emotional empathy? (Or emotional), which involves an emotional reaction by the individual who observes the experiences of others and placed in the same place.
For the purpose of better understanding of the concept given above is necessary to distinguish between empathic ability and tendency.
There are some who define it as the cognitive ability that is inherent to an individual, to take another's perspective or understand some of the structures of the world, without necessarily adopting the same perspective, is like putting on the shoes of others and even Do not think like them to know or understand what they feel, knowing that each individual has own script.
For others, empathy is empirical, since it is an experience gained from the emotions of others through their perspectives taken and sympathy, defined as an emotional component of empathy.
Wikipedia gives us respect, empathy is the cognitive ability to feel in a common context that a different individual can perceive.
Describes the intellectual capacity of a person to experience how another person feels and share their feelings, which can lead to a better understanding of their behavior or way of making decisions. Ability to understand the needs, feelings and problems of others, putting in place, and correctly respond to their emotional reactions. As such it is a sentiment whose development requires some kind of intelligence, people with autism, Asperger syndrome or certain psychopathology are greatly diminished this cognitive ability, on the contrary, those who exercise an altruistic leadership often characterized by the extensive development of this capability. Empathic people are those able to listen to others and understand their problems and motivations, which usually have a lot of popularity and social recognition that anticipate the needs of others and take advantage of the opportunities offered by others. Some animals also have this capability, as the dolphin.
New studies suggest that there is a relationship between imitation or simulation of the behavior, for example the fact of yawning, and the ability to empathize, even in the animal world investigate the ability to empathize as an advantage of the evolution
Definitely empathy is putting yourself in the other. Understand what you feel and why you feel the other. Listen and Respond to feelings. Is the ability to see more and more positive aspects of the other, have more in common. Is the ability to listen to others, without judging or advice may suffice a hug, a handshake, because usually that other then just need an ear to share the time and support.
When a manager has been fully identified with what is empathy, have a high percentage of success in human relationships, will enable members of the company, working groups act cohesively giving way to an organizational climate to ensure organizational behavior productive harmony. You will have the ability to be aware of, recognize, understand and appreciate the feelings of others
Achieved as indicated xtec.es / ~ cciscart, a skill which, when used correctly, facilitates the development and progression of any relationship between two or more people. Just as emotional self-awareness is an important element in enhancing intrapersonal skills of emotional intelligence, empathy becomes something like our social conscience, for through it you can appreciate the feelings and needs of others, giving standing emotional warmth, commitment, affection and tenderness.
Take into account that an individual can be described as empathetic a person skilled in reading the situations as they occur, follow the same line so require, to learn that a situation is not static, benefit from feedback, since know that ignoring the different signals received can be detrimental to their relationship. It is also someone who has good listening skills, skilled at reading "tracks" nonverbal, knows when to speak and when not, all of which paves the way to influence and constructively regulate the emotions of others, thus benefiting interpersonal relationships. They can be good negotiators, facing a scenario where all parties are winners.
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